IonField’s Commitment to Service

Because travel during these challenging times is not always practical or possible, we are excited to offer Apprentice’s TANDEM in-suite/lab collaboration system.

Apprentice

IonField Systems and Apprentice are united in their commitment to sustainable, environmentally friendly solutions. Using the TANDEM hands-free headset, we can deliver an eco-friendly, cost-effective solution to remotely assist with all your setup, training, and maintenance needs.

Real-time, remote support saves organizations valuable time and resources by allowing them to:

  • Troubleshoot Anywhere
  • Minimize Equipment Downtime
  • Elevate Support with Intelligent Conferencing Tools
  • Communicate Globally with Translation Services

IonField Systems structures Service Agreements that align with our customer’s goals:

Maximize Uptime

E

Repair Service

E

Spare Parts and Kits

E

Service Support

Increase Performance

E

Professional Installation

E

Preventive Maintenance

E

Setup and Configuration

Build Expertise

E

User Training

E

Consulting and Business Support

Tandem

Click below to watch TANDEM in action

How can we help you?

If you are experiencing any challenges or have questions about your purchased or leased products, please contact us and we will respond no later than the end of the next business day.

Service